Deploy an optimized CRM
and maximize the management
of your customer relations

Deploy an optimized CRM
and maximize the management
of your customer relationships

At Hibiki, we support you at every step of your CRM implementation to ensure successful adoption, customization according to your specific needs, and process optimization to maximize your ROI.

Talk to an expert

Why the implementation of a CRM is crucial

A well-implemented CRM allows you to centralize all customer data in one place, providing a comprehensive overview of each interaction.

This not only improves collaboration between your marketing, sales, and customer service teams, but also optimizes the customer experience by facilitating tracking and personalizing interactions.

A well-configured CRM helps your teams to be more effective, proactively prioritize leads, and maximize conversion opportunities.

Fragmented data

Without a smooth integration, your teams waste time searching for scattered information.

Low adoption

If the CRM is not intuitive or suited to internal processes, your teams are likely to not make full use of it.

Unstandardized processes

The absence of a well-configured CRM can lead to errors or a lack of consistency in managing prospects and clients.

Pain points

Adoption issues

Your sales or marketing teams are not adopting the CRM, which reduces its impact.

Poor integration

Your CRM does not communicate well with your other tools, such as your marketing automation solutions.

Lack of customization

A CRM that is not tailored to your specific processes limits its effectiveness.

Poorly managed customer data

Errors or duplicates in the data can slow down your operations.

The benefits of a good CRM implementation

Successful adoption

Thanks to a well-structured implementation process, your teams quickly become familiar with the CRM, which enhances its usage.

Successful adoption

Thanks to a well-structured implementation process, your teams quickly become familiar with the CRM, which enhances its usage.

Successful adoption

Thanks to a well-structured implementation process, your teams quickly become familiar with the CRM, which enhances its usage.

Personalization

The CRM is configured according to your specific needs to match your internal processes and maximize performance.

Personalization

The CRM is configured according to your specific needs to match your internal processes and maximize performance.

Personalization

The CRM is configured according to your specific needs to match your internal processes and maximize performance.

Improvement of data management

A more rigorous management of data allows for better segmentation and more effective campaigns.

Improvement of data management

A more rigorous management of data allows for better segmentation and more effective campaigns.

Improvement of data management

A more rigorous management of data allows for better segmentation and more effective campaigns.

Examples of gains following the implementation of a CRM

+40% improvement in sales team productivity

Quick access to customer data allows for more time to be spent on value-added activities.

30% reduction in data management errors

Centralization of customer information, which reduces errors and redundancies.

Increase in customer satisfaction rate

A more coherent and smoother management of customer interactions thanks to optimized processes.

How does it work?

Audit of the existing

Analyse des données client, des campagnes marketing, et des outils en place pour évaluer les lacunes.

Audit of the existing

Analyse des données client, des campagnes marketing, et des outils en place pour évaluer les lacunes.

Audit of the existing

Analyse des données client, des campagnes marketing, et des outils en place pour évaluer les lacunes.

Customized implementation plan

Development of a detailed deployment plan including the steps, timelines, and objectives to be achieved.

Customized implementation plan

Development of a detailed deployment plan including the steps, timelines, and objectives to be achieved.

Customized implementation plan

Development of a detailed deployment plan including the steps, timelines, and objectives to be achieved.

Data migration

Transfer of existing data to the new CRM, with cleaning and structuring to avoid errors.

Data migration

Transfer of existing data to the new CRM, with cleaning and structuring to avoid errors.

Data migration

Transfer of existing data to the new CRM, with cleaning and structuring to avoid errors.

Integration with other tools

Connection of the CRM to your marketing automation platforms, customer service, and other management tools to ensure a smooth experience.

Integration with other tools

Connection of the CRM to your marketing automation platforms, customer service, and other management tools to ensure a smooth experience.

Integration with other tools

Connection of the CRM to your marketing automation platforms, customer service, and other management tools to ensure a smooth experience.

Team training

Training sessions to ensure quick and complete adoption of the CRM by sales, marketing, and customer support teams.

Team training

Training sessions to ensure quick and complete adoption of the CRM by sales, marketing, and customer support teams.

Team training

Training sessions to ensure quick and complete adoption of the CRM by sales, marketing, and customer support teams.

Post-implementation support

Continuous support to adjust settings, troubleshoot issues, and improve usage over time.

Post-implementation support

Continuous support to adjust settings, troubleshoot issues, and improve usage over time.

Post-implementation support

Continuous support to adjust settings, troubleshoot issues, and improve usage over time.

Integrate the CRM tailored to your business needs.

Discover our methodology

Why choose Hibiki?

15 years of experience

We offer you our expertise in marketing automation and CRM to meet the specific needs of your business.

Custom solutions

We customize each intervention to maximize your results.

Measurable results

Our recommendations are always accompanied by concrete performance indicators to ensure clear results.

Ready to transform your marketing automation and CRM?

With over 15 years of experience, we master the main technological platforms to meet the specific needs of each sector.

Schedule a meeting with an expert